Frequently asked questions

It starts with a free, no-obligation initial chat, ideally over a coffee. From there we put together a clear concept and a transparent fixed-price quote. The build only starts once you are 100% happy. After go-live, we support you with a Care plan that fits.

No. Swiss premium hosting, security updates and daily backups are included in every plan. You pay the amount shown each month, and nothing else.

Emergencies are a priority for us. We are quickly available remotely and, if needed, in person on site in the Lucerne region. With the Growth and Scale plans you get guaranteed response times of under 24 and 12 hours respectively.

Yes. We come to you in person in Ebikon, Lucerne and across the whole of Central Switzerland. Anything else we take care of reliably via remote support.

100% in Switzerland. Hosting and encrypted backups sit on Swiss premium servers. Your data never leaves Switzerland at any point.

Yes. First a free health check of your site, then we migrate it to our Swiss servers: clean, well structured and with no loss of rankings.

Absolutely. No silly questions, just honest help as equals. Whether it is setting up email, a new PC or AI tools, we explain everything in a way you can understand and use yourself.

You can cancel at any time with 30 days' notice to the end of the billing period. You keep full control over your domain and data. No lock-in, no pressure.